Privacy Policy

When you interact with our website, place an order, or create an account, we may collect the following information:

• Name — to personalize your experience and process your order
• Email address — for order confirmations, shipping updates, and communications
• Shipping address — to fulfill and deliver your order
• Order information — items purchased, order totals, and transaction history
• Account information — login credentials and account preferences
• Website usage and analytics data — pages visited, products viewed, and browsing behavior (collected anonymously)

Payment information is processed securely by our payment processor (Stripe) and is never stored on our servers.

We use the information we collect for the following purposes:

• Processing and fulfilling your orders
• Providing customer support and responding to inquiries
• Sending order confirmations, shipping updates, and transactional emails
• Sending newsletter communications and promotional content — only with your explicit consent
• Improving our website, products, and customer experience through analytics

We do not sell, rent, or share your personal information with third parties for marketing purposes.

If you have opted in to receive our newsletter or promotional communications, you may unsubscribe at any time by clicking the unsubscribe link in any email or by contacting us directly at info@moomooandbutter.com.

Opting out of marketing communications will not affect your receipt of transactional emails related to your orders.

Our website uses cookies for the following purposes:

• Cart functionality — to retain your cart contents across browsing sessions
• Login and session management — to keep you signed in to your account
• Analytics — to understand how visitors use our site so we can improve your experience

These cookies do not track you across other websites. You may disable cookies in your browser settings at any time, though doing so may affect shopping cart and account functionality.

We work with a limited number of trusted third-party service providers to operate our business. These include:

• Payment processors (e.g., Stripe) — to securely process transactions
• Shipping carriers — to fulfill and deliver your orders
• Email delivery providers — to send transactional and marketing emails
• Analytics providers — to help us understand website performance

Each of these partners operates under their own privacy policies and data processing agreements. We share only the minimum information necessary for them to perform their services.

We retain your personal data for as long as your account is active or as required to fulfill the purposes outlined in this policy, including legal, accounting, and compliance obligations.

You may request deletion of your account and associated personal data at any time by contacting us at info@moomooandbutter.com. We will process your request in accordance with applicable law.

You have the right to:

• Access the personal data we hold about you
• Correct inaccurate or incomplete information
• Request deletion of your personal data

To exercise any of these rights, contact us at info@moomooandbutter.com. We will respond to your request promptly and in accordance with applicable law.

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. When we do, we will revise the "Last updated" date at the top of this page. We encourage you to review this policy periodically.

Continued use of our website following any changes constitutes your acceptance of the updated policy.